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Step-by-step guides, troubleshooting, and product documentation for every TouchBasePro service. Use the search bar in the header to jump straight to what you need.

  • Account Management

    5 articles

    • How to Switch Between Accounts on TouchBasePro
    • How to Prepare Your Account for Compliance Approval
    • How to Add Users to Your TouchBasePro Account
    • How to Integrate Google Ad Manager with TouchBasePro
    See all 5 →
  • Authentication and Domains

    2 articles

    • SPF, DKIM, and DMARC: Email Authentication Explained
    • How to Set Up Domain Authentication in TouchBasePro
  • Create and Send

    11 articles

    • Using Liquid in our email editor
    • How to Use Header and Footer Blocks in the Email Builder
    • Why Images Don't Always Load Automatically in Email
    • How to Resend a Sent Campaign in TouchBasePro
    See all 11 →
  • Deliverability and bounces

    4 articles

    • Understanding SMTP Rate Limits in TouchBasePro Email
    • Troubleshoot Email Campaign Delivery Issues in TouchBasePro
    • How Engagement Segments Work in TouchBasePro
    • How to Whitelist TouchBasePro Sending Addresses and IPs
  • Lists and Subscribers

    7 articles

    • How to Create and Embed a Signup Form in TouchBasePro
    • How to Manage Your Suppression List in TouchBasePro
    • How to Merge Subscriber Lists in TouchBasePro
    • How to Create and Configure List Segments in TouchBasePro
    See all 7 →
  • Reporting and Analytics

    1 article

    • How Email Open Rates and Click Rates Are Calculated

Customer engagement that sounds human, scales like infrastructure, and lands in the inbox. Email, SMS, Voice, WhatsApp, USSD, Push notifications and Forms.

Built in Johannesburg. Sent across the continent.

Core products

  • Email
  • SMS
  • Voice
  • WhatsApp
  • USSD
  • Push notifications
  • Forms

Sub-brands

  • SigDaddy
  • Testicly
  • NewslettersSuck
  • Inboxd.agency
  • SurveySally

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© 2026 TouchBasePro (Pty) Ltd. All rights reserved.

Est. 28 Feb 2005

All systems operationalStatus