Understanding SMTP Rate Limits in TouchBasePro Email
Understand the SMTP connection, bandwidth, and authentication limits on TouchBasePro's sending infrastructure, and how to keep your application sending reliably.
Troubleshoot Email Campaign Delivery Issues in TouchBasePro
Use the TouchBasePro Subscriber Activity Report to retrieve a message ID, then trace undelivered campaign emails across Office 365, Google Workspace, local Exchange, and Posix mail servers.
How Engagement Segments Work in TouchBasePro
TouchBasePro automatically groups subscribers into six engagement segments based on email activity, helping you target active subscribers and remove inactive ones to protect deliverability.
How to Whitelist TouchBasePro Sending Addresses and IPs
Reference guide for IT administrators who need to whitelist TouchBasePro's sending IPs, domains, and SPF records to ensure reliable email delivery.