Education
Keep students, parents and staff informed.
Schools, colleges and universities juggle three audiences at once: students, parents and staff. Each needs the right message at the right moment, from enrolment through fees, results and term dates. TouchBasePro carries all of it across email, SMS and WhatsApp from one platform.
The messaging job
Education messaging is seasonal and high-stakes around a few dates: applications, registration, fee deadlines and results. Reach matters because a missed message can mean a missed deadline. We help you reach students on their phones and parents wherever they are, with campaigns and reminders from the same place.
Channels
What to send, and where it lands.
Enrolment, results and the formal record
Email carries the detailed, formal communication: acceptance letters, timetables, statements and segmented campaigns for prospective students.
- Application, acceptance and registration communication
- Statements, timetables and results notifications
- Segmented recruitment and alumni campaigns
- Deliverability tuned for local inboxes
SMS
Deadline reminders that get read
For a fee deadline, a timetable change or an exam reminder, SMS reaches every student and parent fast on any handset.
- Fee-deadline and registration reminders
- Exam, results and timetable-change alerts
- One-time PINs (OTPs) for portal and account access
- Reaches any handset with no app or data
Two-way conversations with students and parents
WhatsApp Business API suits enquiries, open-day follow-ups and parent updates in a thread, with documents and media where needed.
- Meta-verified sender with approved templates
- Prospective-student enquiries and open-day follow-ups
- Parent updates and announcements
- Two-way support for admissions and administration
Also available for education
In practice
What that looks like.
Illustrative examples of how a team in this sector can put the channels together.
A university can send acceptance letters by email and follow up with an SMS reminding applicants of the registration deadline.
A school can send fee reminders to parents by SMS and handle enrolment questions on WhatsApp.
A college can confirm exam dates and results availability by SMS so no student misses a notification.
Why TouchBasePro
Built for education.
Reaches students and parents
Email for the formal record, SMS for deadline reminders on any handset, and WhatsApp for conversation. One platform for all three.
Built for peak dates
High-volume sending handles the application, registration and results spikes that define the academic calendar.
Compliance handled
POPIA and GDPR-aligned consent and opt-out handling across every channel, which matters when you message minors and parents.
Questions, answered.
Can we message students and parents separately?
Yes. Segment your audiences and send the right message to each group across email, SMS and WhatsApp.
Which channel is best for fee and deadline reminders?
SMS is read fastest and reaches any handset, so it suits deadline and fee reminders. Email carries the detailed statement.
Can applicants ask questions through messaging?
Yes. WhatsApp Business API supports two-way conversation for admissions enquiries and open-day follow-ups.
Do you handle high volumes at registration?
The platform is built for high-volume sending, so application and registration peaks are handled without a bottleneck.
See it working for education.
30 minutes, your use case, no slideware.