If your email service provider has been letting you down, you are not alone.
Email marketing remains one of the highest-ROI channels available, and the platform behind your campaigns has a direct impact on your results. POPIA compliance, mobile-first design, and a surge in eCommerce activity have all raised the bar for what a good email platform needs to do. If yours is not keeping up, that is worth paying attention to.
So why do so many businesses stay put? Usually one of four reasons:
- Familiarity, it is what you know
- A long-term contract that is hard to exit
- No clear reason to look elsewhere
- Not knowing TouchBasePro exists
We have worked with some of South Africa's leading companies over the past 18 years. If you are weighing up a switch, here is what you get on our side of the fence.
Why switch to TouchBasePro?
18 years of local email marketing experience
That is not a generic claim. It means our team has navigated every major shift in South African email marketing, from ISP rule changes to POPIA, and we have built our platform and processes around what actually works here.
Support that people actually rate
We consistently receive some of the strongest support scores in the local email market. When something goes wrong at 10pm before a campaign goes out, you want a team that picks up the phone, not a ticket queue.
A platform built for real marketing goals
Our platform covers the features marketing teams across retail, financial services, media, and more rely on daily. Automation, segmentation, deliverability tools, and detailed reporting are all included, not bolt-ons.
No long-term contracts
We do not tie you in. If you stay, it is because the platform and team earn it every month.
A customer success team from day one
Our customer success managers work with you from onboarding through to optimising your programme. They are available to assist across strategy, creative, and technical setup.
Our mission
Lead the market, support customers and serve others. Foster valuable, meaningful and profitable relationships. Value kindness, fun and doing good.
Our proof is in the pudding. Here are just a few testimonials from our happy clients.
Not ready to migrate yet?
That is fine. Switching platforms takes effort, and the business case is not always straightforward. Our managed email service means our team can work directly inside your current platform through our Multi ESP Service. If you want to find out whether that approach could deliver measurable returns, you can read more about it here.
If you would like to see the platform in action, book a demo with one of our Business Development Consultants. We look forward to hearing from you.
Frequently asked questions
- Does TouchBasePro require a long-term contract?
- No. TouchBasePro operates on a flexible, month-to-month basis. There are no long-term lock-in contracts.
- Can TouchBasePro work within my existing email platform?
- Yes. Through the Multi ESP managed service, the TouchBasePro team can work inside your current platform, so you do not have to migrate to get professional support and campaign management.
- How long has TouchBasePro been operating in South Africa?
- TouchBasePro has 18 years of email marketing experience in the South African market.
- Is TouchBasePro suitable for my industry?
- The platform is used across retail, financial services, media, and a range of other sectors. A Business Development Consultant can walk you through how it fits your specific goals in a demo.