Did you know that 93% of South African social media users are using WhatsApp? WhatsApp holds untapped potential for marketers and we’re all about helping you win with your audiences.
Our team at TouchBasePro are proud to announce the launch of our new WhatsApp platform, designed to help marketers and businesses engage with their customers easily and direct using SA’s most-used mobile communication platform.
Features to help you win
We’ve launched two plans, designed to help businesses of any size effectively engage with their customers and audience providing world-class features and support.
Our Launch Plan
- An embedded signup flow for setting up a WhatsApp Business API account.
- A team inbox with quick replies, labels, and CRM features.
- Options to add unlimited team members and access to a team management panel.
- A template manager for managing WhatsApp templates.
- A campaign manager for sending one-time campaigns.
- Welcome and Out of Office Auto Replies.
- Campaign analytics feature.
Our Pro Plan:
- Workflows: Which empower our partners to streamline their processes efficiently with customisable workflows, ensuring seamless operations.
- Custom Auto Replies: Used to enhance customer engagement and satisfaction with personalised autoreplies, tailored to meet specific needs.
- Conversation & Agent Analytics: Giving our clients valuable insights into customer interactions and agent performance, enabling data-driven decisions for improved outcomes.
- Developer Settings: Helping unlock the full potential of our platform with access to APIs and webhooks, providing flexibility and customisation options.
If you aren’t communicating with your customers effectively on WhatsApp, you’re potentially missing out on lost deals, engagement and more.
Start using our WhatsApp platform today
If you’d like to find out more or set up a showcase of our WhatsApp platform to see it in action, we’d love to hear from you!
Our team will be in touch to share more information and pricing to help get you set up and sending with us, today.