Have you ever struggled or not known how to do something inside of the TouchBasePro system, or have been looking for a more personal support experience? Look no further; we have now introduced a new level to support with a dedicated team of email marketing experts to assist you with any support query you may have.
Let our email gurus guide you through the process as a VIP customer using our dedicated VIP Support service. You will get a faster turnaround time and qualify for special rates for additional services.
How it works
Once you become a VIP Support client, you get access to our dedicated VIP Support email address.
Need some assistance? No problem! Simply send an email to our dedicated email address and one of our dedicated experts will call you back to help, no hassle, no fuss. Plus, you have a full team behind you with one of the quickest email support SLA’s around.
You get up to an hour’s support time over the phone monthly with the peace of mind that your queries are bumped right to the top of our list. Plus, it’s a great way to get guidance and tips on your campaigns from a professional.
What’s in it for me?
With a team of experts manning the VIP support email address, we’re ready to assist you at the click of a button, plus, there are no worries about one dedicated person being on lunch or not being available.
With no long-term contracts required, this service runs on a month-to-month basis. Remember, the dedicated VIP team also help give feedback on your campaigns with best practice advice and guidance, making email that much more effective in achieving returns.
You can top up your VIP support hours quickly and easily, just in case you require some additional assistance during your busy months. Remember, Black Friday, the Festive season and the New Year are just around the corner.
Want to know more?
Find out more and get the help you’ve always wanted. Drop us an email to sales@touchbasepro.com and let’s get you to VIP status!