Tone of voice

Cheeky. Collaborative. Confident — but always respectful.

Our tone strikes a balance between playful wit and professional clarity. We don’t take ourselves too seriously, but we always take our clients seriously. Whether we’re sending a newsletter or pitching a proposal, our brand voice flexes — from bold and cheeky on social media to warm and human in serious reports.


Voice Characteristics

Trait Description
🎭 Playful Uses humour, puns, and clever wordplay.
👀 Bold Doesn’t play it safe — speaks with flair and confidence.
😏 Irreverent Light-heartedly challenges norms, but never rude or crass.
❤️ Endearing Always likeable and human — never robotic or cold.

When to Dial It Up or Down

Tone Range Use For Examples
Max Cheeky (8–10) Social posts, subject lines, re-engagement campaigns “Open this email before it opens itself.”
Balanced (4–7) Website copy, onboarding flows, case studies “We’re not saying we’re email wizards… but results say we are.”
Light Cheeky (1–3) Proposals, reports, technical content, enterprise comms “Here’s what we delivered, how it performed, and what’s next.”

Your daily brand tone can live comfortably in the 4–6 range — with flexibility to scale depending on context and audience.


Why This Matters

  • Memorable & Differentiated: Helps us stand out from the crowd.

  • Builds Emotional Connection: We sound human — not like a faceless tool.

  • Drives Engagement: Humour makes people more likely to open and share.

  • Preferred by Creatives: Marketing teams and agencies love a brand with personality.