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There are two ways to add subscribers. You can start a new database from scratch, or you can load new subscribers to an existing database.

To load a new list:

All you need are your subscribers in an Excel spreadsheet or CSV file. If you have an Excel spreadsheet, be sure to only have one sheet in the work book, with all the relevant information in columns. So column A would have "Name", column B "Email Address" and so on.

• Under Databases, click on Create a new list.
  
  
  
  
• This will take you to a page where you can choose what type of list it is, email or SMS contacts.
• Select the one you want, and the next screen will ask you to fill the general options of the list. Here you can fill in which account the list belongs to, the name of the list, as well as the opt-in method. You can also choose to add the subscribers immediately, or create the list first then add the subscribers. Select the option to add the subscribers immediately, and click on Next
• This will take you to a page where you will choose how to add the subscribers. You can type them in if there are only a few, or upload a list if there are a lot of subscribers and you have them in an Excel or CSV file.
• If you choose to Type the List in Manually, it gives you the option to type or copy and paste a few addresses in. Be sure to follow the instructions on the right hand side of the page that will give you examples of how to type the email addresses in. General rules: have one email address per line and, if you are including the name, separate the email address by a space or a comma (not both). When you have typed them all in, be sure to click on import before you click on Next.
• If you Upload the List, it will allow you to select where the Excel or CSV file is saved on your computer. When you have selected the list and it has uploaded, you will be shown all the different columns in your database. You will need to choose what the columns are used for, so you can select from the drop down menu next to where it says "this column is:" the standard custom fields of Name and Email Address (email address is mandatory). Or, if you have more information in your database that you would like to import, you can create your own custom fields by clicking on Import this data and typing in the name of your new custom fields. If you don't want to include a column, just select "don't use this column" from the drop down menu. When you click on Next, your list will be processed, and you will be given the option to fix missing or incorrect email addresses before finishing the list.

To load new subscribers to an existing list:

Have your new subscribers in an Excel spreadsheet (as above).

• Under Databases, select the list you want to go to the Subscriber List Snapshot
• Then, click on Add Subscribers
• This will take you to the page where you choose what method to use to upload the list, so follow the steps as above.

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