What do my Reports look like?

TouchbasePro offers you a snapshot page. This gives you a bird’s eye view of how your campaign was received by your subscribers. From this you can drill down into the various elements of your campaign. These include; HTML opens, HTML clicks, deliveries, bounces, forwarded mails and read receipts.

Elegant time based reporting allows you to gauge the impact of your communication from the time you sent your campaign to the current date. This helps you determine the best time to communicate with your clients. Depending on your target market, it may be better to communicate in the afternoon and on Wednesdays? (We help you figure this out!)

When sending your campaigns out with us, you get a wealth of different reports. Each of the reports show you important information about your campaigns. Allowing you to refine and target your communication. The power of knowledge!

If you are sending out the campaigns on behalf of another company, you can export all the reports and add them to one of your own branded documents. This way your client never needs to know about us! It’s a great way to impress them.

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"Without TouchBasePro we will not be able to deliver the service that our customers expect from us. It is so easy to use and feature rich. Thank you to the TouchBasePro Team..."

  
Dale Cook
Promo Digital Catalogue
 		 

 


 Feature list for your Reports

 Email
campaigns 		SMS
campaigns
Reports snapshot showing the most recent seven email, SMS and auto-responder campaigns    
Compare Open rates, Click rates, Delivered rates, Reply rates and more across multiple campaigns    
Report snapshot showing a bird’s eye view of campaign results    
View Open and Click rate (email), or Delivered and Bounced rate (SMS) graphs for 24 hours or 30 days    
Download reports to PDF, JPEG, PNG and CSV (all unbranded)    
Email Client usage report shows which device and email clients your campaigns are viewed on   -
Geographic Location report shows which countries and cities your campaigns were opened in   -
HTML Links Clicked report and Email Overlay showing you, on your campaign, which links were clicked   -
HTML missing click report (Who didn’t click a link)   -
HTML Opens report - showing a breakdown of Read, Skim Read and Glance or Delete   -
Forward report showing which recipients forwarded your campaign   -
Print report showing which recipients printed your campaign   -
Read Receipts report   -
Sent to a friend report   -
Detailed bounce report showing Hard and Soft bounces, and bounce reasons   -
Bounced Domains report showing which domains are commonly returning bounces   -
Delivery report showing which recipients received your campaigns  
Unsubscribe report showing which recipients removed themselves  
Bounce-unsubscribe report showing which subscribers were automatically removed    
Replies report, with the option to individually respond to replies -
View campaign content, as well as size and header information (for email) from report screen