Reporting and analytics...


Big picture and drill down

Gauge the impact of your campaign in Real-Time from an attractive, easy to understand snapshot view. Drill down into the details and see who clicked, opened, forwarded, unsubscribed, who bounced and why. All reporting data can be exported to csv or delivered automatically to your in-house systems.


Opened, Skim Read, Deleted or Read

Get insight beyond just deliveries and opens. See if your subscribers are really reading what you send them or just deleting it. You can see all other aspects of subscriber behaviour too: opens, clicks, forwards, send-to-friend, printed, unsubscribes, spam complaints, bounces and profile updates.


Geographic location

See where your subscribers are located, right down to suburb level anywhere in the world. You can use this geolocation data to segment your lists and target your campaigns to people in specific areas.



Google Analytics

Track clicks to sales with automatic Google Analytics link tagging.

Spot trends

Compare opens, clicks & more across multiple campaigns.

Click overlay

View click data overlaid on your design, learn what your subscribers like.

Email client

See what device and email program people view your emails on.

Social sharing

Compare opens, clicks & more across multiple campaigns.

Whitelabel reports

Publish reports to your own rebrandable domain.


Design your email campaign...


Help I need a template

Many of our clients are not designers, and some designers are not email specialists. Don’t panic. TouchBasePro can provide a design template in a re-usable Word document format for you, so that you can edit it yourself, or we can do it all for you including setting up databases and sending campaigns. Contact us for a quotation: sales@touchbasepro.com.


Creative freedom: design and upload

Design your own beautiful emails and then upload your design files (html and images in a zip); import from a URL or upload an email friendly Word document and our system will convert it to html. You can disable our “Powered by” footer and use your own custom mail merge fields and unsubscribe links.


Images and attachments

All images used in your design will be hosted on our content delivery network for super fast load times and no additional cost to you. You can optionally embed images as inline attachments (no need to click “download images” before your design shows up) or include other file attachments on your emails.



Spam Score

Run a spam test to pick up any problems with your content, subject line or plain text copy.

Personalise

Use your subscriber's name, or other details in your mailer or subject line.

Free Templates

Choose and edit one of our free templates. Insert your own logo and message.


Deliver your email campaign...


Fast, reliable delivery and Inbox Placement Monitoring

Whitelisting, authentication, feedback loop monitoring and good relationships with ISP’s ensure that you get maximum deliverability for your mails. You can request Inbox Placement Monitoring to see if your mails actually make it to the Inbox on various ISP’s. Detailed bounced domain reporting helps you identify any delivery problems early.


Segmentation and targeting

Select which lists and segments your campaign will be delivered to. Create a website plug-in to add sign-ups to specific lists based on their actions or interests. Segment your lists based on custom data you have, or collected reporting data including clicks, opens and geographic location data.


Auto-responders and triggers

Automatically deliver a scheduled series of messages to subscribers when they join a list. Use our API to add or move subscribers to lists based on actions they take, like buying a product or making an enquiry.



Advance scheduling

Send immediately, or schedule delivery at a future date and time according a time zone you select.

Test messages

Send free test messages to yourself and others to see that your design and personalised fields are working perfectly.

A/B Testing

Subtle changes in design and wording can have a big impact on your clicks and sales. Let us help you refine and optimise your campaigns to achieve maximum results, contact sales@touchbasepro.com to learn more.


Manage your lists...


Grow your list

Create and customise a sign up form for your website or Facebook page to let people join your list easily. Use our API to integrate with your Accounting system, CMS, point of sale or call centre to automatically update your lists. Track and incentivise sharing through competitions and grow your list.


Automated list admin

Import your lists once from Excel or a CSV file with any number of custom data fields. Maintain your lists automatically with some simple settings that you can adjust. Unsubscribes, repeated hard bounces, sign ups and updating of subscriber contact details will be managed for you.


Customise opt-in and opt-out process per list

Create a custom sign-up form; setup a thank you page redirect and subscription confirmation mail (for double opt-in lists). Make a welcome message or auto-responder messages so that every subscriber has a positive interaction with your brand.



Integrate other systems


API for integration with your current systems

If you are a developer, or you have one in your company, you can use our API to synchronise your website, e-commerce shopping cart, CRM or call centre systems to your lists on TouchBasePro using simple XML SOAP queries. If you don’t have a developer we can build this for you, contact sales@touchbasepro.com for assistance.


Scheduled exports of reporting data

You can request scheduled exports of reporting data X days after a campaign has been delivered and receive these via email according to your specification. This is very handy for synchronising your email campaign data to your current accounting and customer relationship management systems.



Resell, refer, earn money...


Affiliates earn 15%

Introduce others to TouchBasePro and earn 15% commission on everything they spend with us. Read more.


100% Rebrandable on your own domain

TouchBasePro is available as a private whitelabel solution. Rebrand it with your own design, Logo, colours, icons and domain name. Use our software and infrastructure and sell this service as your own product.


TouchBasePro is not mentioned even in the billing process. Set your own pricing on a per client basis. As a partner you will receive massively discounted rates depending on the monthly volume you send in total. The profit you make is yours to keep.




Request a rebranded version of TouchBasePro to sell as your own product hosted on your own domain, contact sales@touchbasepro.com.