Terms and Conditions of Affiliate System:
We grant you a non-exclusive, revocable right to use our present banners and other such images for which we grant express permission, for the purpose of identifying your site as a program participant and linking to our site. You may not modify the banners or any of our images in any way without our express permission.
We reserve all of our rights to our trade names and trademarks and all other intellectual property rights.
Unsolicited email (SPAM)
We will not tolerate the sending of unsolicited bulk emails that promote, or make reference to TouchBasePro, or any of its associated companies, Partners, or employees. Other prohibited forms of advertising include postings to non-commercial newsgroups and cross-posting to multiple newsgroups at once. In addition, affiliates may not advertise in any way that effectively conceals or misrepresents their identity, their domain name or their return email address.
Any affiliate who, in our opinion, breaches this ruling will have their affiliate status cancelled immediately and any and all outstanding commissions WILL BE FORFEITED.
We will NOT revoke affiliate status to avoid payment of owed or future commissions.
Unprofessional Conduct
TouchBasePro operates with the strictest codes of professional conduct. Any affiliate who brings TouchBasePro.com or its associates into disrepute, or who promotes any form of slander or unfair business practices, will have their affiliate status cancelled and any outstanding commissions will be forfeited.
We reserve the right to reject any affiliate application if in our opinion, that person or company violates established laws or commonly held standards of decency.
An affiliate who ignores warnings to cease and desist any activities we deem negligent, inappropriate, or harmful to TouchBasePro.com and or other affiliates will be terminated.
Order Processing
We will be solely responsible for processing every order for our products. Customers will use our secure online ordering process. Order forms, payment processing, shipping, cancellations, returns, and related customer service are our responsibility.
All of our rules, operating procedures and policies regarding customer orders and accounts will apply to orders we receive through special links on your site. We reserve the right to reject any order that does not comply with our rules, operating procedures and policies.
Every customer who buys our product or service through this program is deemed to be a customer of ours. You do not have the authority to make or accept any offer on our behalf. All our policies regarding customer orders, pricing and problem resolution will apply to these customers. We are not responsible for any representations made by you that contradict our policies.
You may order our products and services for your own personal use through your affiliate link.
Sales Tracking
TouchBasePro will be solely responsible for tracking sales we make to customers who follow links from your website. Reports of your sales activity will be available to you by logging on to your virtual account area on TouchBasePro.com.
Remuneration
TouchBasePro will pay over affiliate commissions based on the clients purchase price of any email credits purchased through our system for the first five years that a client is with us. No affiliate payouts are made for SMS related purchases. TouchBasePro will process affiliate commissions thirty days in arrears. Affiliate payouts must be requested once your virtual account balance has a positive value of at least R1,000.00 or $145 by sending an email to accounts@touchbasepro.com. TouchBasePro will reconcile the affiliate account before any payments are made. Affiliate commissions are only paid out after all clients related to said affiliate commissions have settled their respective accounts.
Refunds
If for some reason a client requests a refund of their pre-paid credits (please see our refund policy) we will then reverse the 15% commission that may have been paid over to you.
Links
We will provide you with a unique identifying URL for you to place in your site. Each sale that is generated from this URL will be attributed to you. Your links to the unique URL can be text links or image links, or a combination of the two, at your sole discretion. If you choose image links, you must use our images. You will find these images in the “Affiliates” page on TouchBasePro.com. You may add as many links to TouchBasePro.com, or remove such links, at anytime and without prior approval from us.
We will provide you with instructions on how to properly format the links. You are responsible for ensuring the links are formatted correctly. This will ensure accurate tracking of sales for credit to your account. Every effort will be made to ensure that our site is functional and available for customers referred to our site through your affiliate link.
We have NO responsibilities with regard to your site. TouchBasePro shall have no liability for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or with respect to this agreement or the program. In addition, TouchBasePro aggregate liability arising under or with respect to this agreement or the program shall in no event exceed total referral fees paid or payable to the affiliate under this agreement.
Term of the Agreement
The term of this agreement will begin upon our acceptance of your affiliate program application and your placement of our banner or textual link on your site and will end when terminated by either party. Either you or we may terminate this agreement at any time, by giving the other party written notice of termination. This will be in the form of "email". You can only earn referral fees on sales occurring during the term. We will never withhold any payment due. Payment of monies owed you will be payable on the same schedule as stated above for commission payment. Upon termination of this agreement, the former affiliate must remove all affiliate links and graphics from its web site, and refrain from publishing same in any manner whatsoever.
Modification
We may modify any of the terms and conditions contained in this agreement, at any time and in our sole discretion, by posting a new agreement on our site. Any modifications will also be notified, by email, to all participating affiliates. If any modification is unacceptable to you, you may terminate this agreement. Your continued participation in the program following notification of our new program will constitute binding acceptance of the change.
Privacy Policy
Information you submit for the purposes of this affiliate program will be used only for affiliate membership purposes (to make your commission payments and to communicate changes in our product offerings.) We will not email you with any other company's products. We will notify you of new banners and or text links to facilitate promotion of TouchBasePro.com. We do not now, nor will we in the future, sell, rent or otherwise make your personal information available to any third party/parties.
This concludes the agreement. Thank you for taking the time to read it carefully. We look forward to working with you. By filling in and submitting the registration form to sign-up to our program, you are agreeing to these terms and conditions.